01 · Screen
Do I lose data when I replace my screen?
Screen repairs don't touch your storage — your data stays safe. If there's water damage or severe board faults, back up first.
Everything you need to know — before & after your repair
01 · Screen
Screen repairs don't touch your storage — your data stays safe. If there's water damage or severe board faults, back up first.
02 · Battery
Fast drain, random shutdowns, swelling, or iPhone Battery Health below 80% are classic signs. A fresh battery usually restores normal performance.
03 · Water Damage
Power off immediately, don't charge, and bring it in ASAP. Rice isn't reliable — professional ultrasonic cleaning stops corrosion and saves components.
04 · Charging
We test with a known-good cable, inspect and clean the port, and run diagnostics. Many cases are a simple port clean or replacement rather than the battery.
05 · Privacy
No — we respect your privacy. We only test functions required for the repair. You're welcome to back up and sign out of accounts if you prefer.
06 · Parts
We fit premium-grade parts backed by warranty. Where OEM isn't available we use the best quality alternatives suitable for your specific model.
07 · Booking
Walk-ins are always welcome! Booking online guarantees priority and part availability, especially on busy days.
08 · Diagnostic
Basic checks are usually free. For complex board-level faults, a small diagnostic fee may apply — we'll always confirm with you before continuing.
09 · Turnaround
Many fixes are same-day. Typical times: screen 45–90 min, battery 30–60 min, charge port 60–120 min. Water or board-level work may take 1–3 days.
10 · Warranty
Most repairs include a parts & labour warranty of 3–12 months depending on part type. Physical damage, liquid damage, or third-party tampering are not covered.
11 · Apple Features
We preserve features wherever possible. Some models need calibration to retain True Tone. Face ID and Touch ID modules are paired to the logic board and must remain original to function.
12 · Backup
It's best practice. Use iCloud, Google Backup, or a computer. For critical data or water/board cases, please back up before handing in your device.
13 · After-Care
Avoid moisture and heat for 24 hours while new seals cure. Fit a quality case and screen protector. New batteries may need a couple of full charge cycles to re-optimise.
14 · Quoting
Hidden issues — water damage, a bent frame, board faults — can surface after opening. We'll always call you first and only proceed once you've approved any changes.